Yeti Microphone Fails: What to Do and How to Fix Yeti Blue?

Okay, back to daily blogging guys.

Partially because videos are delayed.

I’ll try to keep these posts informative and fast though, just like the vids.

Currently watching some Black Mirror on Netflix at 3am having some diner quesadilla action 🙂

So let’s break down Yeti Problems.

Is it Broke Yet-I? This should be the name of it

So when you Google “how to fix Yeti” or “yeti mic has weird sound hiss” you get a whole list of solutions like

1. It’s your computer noise
2. Change the location or desk
3. Try a new computer
4. Change the cord
5. Get an external power source like a Belkin

However it should really just say “your Yeti decided to break”.

Because…they do break.

Doesn’t matter if you travel with it rolling around in your suitcase or attach it to your Peloton to record your bike (though that probably won’t help your mic) they just break.

I’ve now had two Yetis of the exact same model and both just randomly get the loud buzzing hissing in the background of my Camtasia videos for now apparent reason after about 1 years usage.

What’s the solution?

Call Yeti and have them approve you for repairs. You’ll get an email like this:

You’ve just been issued a return authorization for warranty service with Blue Microphones. Below are some basic instructions to send your mic to our facility for testing. If your mic is confirmed to be broken or malfunctioning in any way, you will be sent a brand new unit free of charge. If there is no trouble found with your mic, we will send your original unit back free of charge. You will receive a confirmation email once your replacement or returned device ships out to you. 

Attached to this email is a PDF of your return authorization form. It contains the following:

• Your RA number
• Your contact information
• Service notes

Please take a moment to review the information on your return authorization form for accuracy. It is most important that your current shipping address is correct. If your shipping address is not correct, please send a response to this email immediately, making sure to include your full and correct shipping address. Blue Microphones cannot accept handwritten requests for a change of address. 

Tips and tricks for returning your mic:

• Your RA number must be written clearly on the outside of your package. We can not accept packages without a discernible RA number. 
• Items for service or replacement should be packed carefully and insured appropriately.
• All service items must be delivered by a recognized carrier. We recommend UPS, FedEx, DHL, USPS, etc. 
• We recommend that you acquire a tracking number so that can keep track of your package.

 
Your package must be shipped to: 
Blue Microphones – Support
Attn: (Your RA Number)
5706 Corsa Ave. Suite 102
Westlake Village CA 91362

Frequently asked questions:

Do I need to include a printout of my RA in the package?
->It is not necessary. Save a tree and printer ink. We’ve got you covered!

 
Do I need to include my receipt in the package? 
->It is not necessary.  If you’ve been issued a return authorization, we’ve already seen your receipt. But…we do accept candy. 

 
What should I include in my package?
->Please include your unit. You are not required to send in cables, stands, accessories, etc. Should you decide to include them in your return, we are not responsible for lost items.

Do I pay for shipping?
->You pay shipping to Blue, Blue will pay shipping for the return.

How long will this take?
->Once your microphone is received, it is tested within 1-2 business days. Your replacement or return will ship out in another 1-2 business days. Please keep in mind this is prone to fluctuations. 

 
How will I know when my replacement or returned mic is sent back?
->You will receive a confirmation email stating your package has been shipped. It will include any important service notes, and tracking information so that you can track your package as it comes to you. 

 
 
If you have any further questions or concerns, feel free to give us a call. You can reach the USB customer support line by dialing 818-879-5200 and following the prompts for USB products. We look forward to speaking with you soon, and happy recording!

Then you’ll have to ship it back to them.

Yeti is nice over the phone, albeit a little bit defensive over why things have broken down, but just be nice and they’ll respond the same.

So what’s a better alternative to Yeti Blue Mic?

Rode.

Have a question about a broken Yeti? Wondering how to create videos without your mic while you order a replacement Mic? Let me know in the comments, here for you!